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What Happens if My Subscription Charge Fails

 September 11, 2020   Account Information

If you’ve signed up for a monthly or yearly subscription, ETKApps will automatically charge your credit card each month/year until you cancel your subscription.

If we aren’t able to take successful payment from your credit card on the date your payment is due, you will receive an email that your ETKApps subscription payment failed.

Don’t worry! We give you an automatic three week grace period before your account is deactivated if there isn’t any successful payment.

Over that three week period ETKApps will automatically try charging the credit card on file up to four more times.

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